← All support topics
How to reset the app
Reset only if the other guides did not help. A reset removes your sources and settings from this TV. It does not change anything at your source.
Try a refresh first
A refresh reloads your source and removes nothing. Open the source and choose Refresh now.
Sign out and back in
In Settings, choose Sign out, then sign in again. This ends the session on this TV.
Clear the app's data
In the TV's system settings open Apps, choose Galarama, then Clear data. The app starts as if new, and you add your sources again.
Reinstall
If it still misbehaves, uninstall Galarama and install it again from the store. Then add your source as you did the first time.
Still stuck
A support address is coming soon. When it is here, include your app version and device. Diagnostics are opt-in and never include URLs, credentials or titles.